Loyalty & Rewards
Learn how to earn points, redeem rewards, and make the most of your Olivelle Loyalty program. Get rewarded for simply enjoying your favorite products!
How do I join Olivelle's loyalty program?
Easy! Just fine the 'person' icon on our website. On desktop, the icon is located on the main header bar by the search and cart icons. On mobile, the icon is located in the main menu that you'll open on the right hand side of your device. Simply crea
How do I access/use my rewards points?
It's easy! Just go to your account and click on the 'Points' section. From there, you can redeem your points for rewards and apply them to your next order!. To use your rewards points, copy the code that we shared with you and proceed to checkout whe
Why aren’t my points showing up in my account?
If your rewards points aren’t showing up, don’t worry, it’s usually an easy fix! Simply sign out of your account, then sign back in. This refreshes your account and typically makes your points appear. Still not seeing them? Make sure you’re logged in
How do I earn points?
You can earn points by:Making purchases - 1 Point for every $1 spentFollowing us on Facebook - 25 pointsFollowing us on Instagram - 50 pointsFilling out your birthday - 100 points
Where can I check my points total?
Just log into your account! Your points will be listed right at the top for easy access.
How do I use a discount code?
Using a discount code is easy! Just follow these steps:. Add your favorite Olivelle goodies to your cart. Click the Shopping Cart icon to begin checkout. Look for the 'Discount Code' box *usually on the right or near the total*. Most of the time, you
My discount code isn’t working
Don't panic! Here's what to check:. Most of the time, your discount will be automatically applies. However, if you manually entered it, double-check for typos (codes are case-sensitive). Discount codes cannot be doubled up. If you're already using an
Do my points expire?
Nope! Your points never expire so you can save them up or spend them whenever you’re ready to treat yourself.
Can I change the email address on my account?
Since your Olivelle account is tied to your email, it’s not something you can update on your own because we want to make sure none of your rewards points get lost in the switch!. If you need to update your email, just reach out to our customer servic