ReturnsUpdated 15 days ago

We Want You to Love It!
Trying new flavors should feel exciting, not stressful. That’s why we created our Love It or Leave It Guarantee to give you confidence with every purchase.

Free Returns (Optional Add-On)

At checkout, you will see an optional “Free Returns” add-on.

Here’s how it works:

• If you add Free Returns at checkout, you’ll receive a prepaid return shipping label at no additional cost when you submit a return through the portal.
• If you do not add Free Returns, you can still use the Returns Portal, but return shipping costs will be the customer’s responsibility.

This option is designed to give you extra peace of mind when trying new products.

How Returns Work:

We’re happy to accept returns on both opened and unopened products up to 30 days after your order was delivered. All returns help us better understand your experience, ensure product quality, and maintain the highest standards for our customers.

All returns, exchanges, damaged items, and incorrect orders are handled through our Returns Portal.

👉 Start your request here: [Olivelle Returns Portal]

Through the portal, you can:

• Submit a return or exchange request
• Report damaged items
• Report incorrect items
• Upload photos for review

Once submitted, a member of our team will personally review your submission and follow up with you as quickly as possible.

All returned items may be required to be sent back to us so we can properly evaluate the product and ensure quality control.